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| Moderated by: chrisbet, | ||
| Author | Post | |||||||||
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Bob Bowen
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Another old firm bites the dust. From tomorrow Calumet becomes WEX. Been using since they were Selling and Cross, then Keith Johnson Pelling and on to Calumet. Plus ca change |
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jk
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Yes indeed..... Another one bites the dust! |
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Eric
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I am not sure who the winner is? Calumet were owned by Aurelius and WEX by Barclays Bank As I understood it, Aurelius bought WEX from Barclays. So arguable Calumet bought out WEX. Will the new organisation be called WEX....Calumet....Caluwex...Wexumet or will Aurelius come to the fore?  |
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highlander
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Wex won't deliver to me anymore because I'm supposed to be the Highlands ever since they changed their courier. Calumet did, so that's another blow to the Scots |
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Bob Bowen
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Yesterday's e-mail from Calumet saying that from today they are known as Wex clicked as the day before a Calumet newsletter about open days had said Wex would be running seminars at Bristol branch. Tough on Scotland if they don't deliver to half the country as Jan says. |
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Eric
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Bob Bowen wrote:Yesterday's e-mail from Calumet saying that from today they are known as Wex clicked as the day before a Calumet newsletter about open days had said Wex would be running seminars at Bristol branch. Apparently they will leave packages under a stone just North of Berwick upon Tweed, for customer collection.  I shouldn't really complain about WEX as they gave me a stonking good PX on my D750 when switching to the Fuji XT2. I left it with them to evaluate and got a call back within an hour, while still wandering round Norwich. I was back there in 10minutes, to rip their hands off. They must have had a customer waiting for one. |
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highlander
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I should clarify, then will deliver, but its takes three times as long and they charge three times the price |
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jk
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highlander wrote: I should clarify, then will deliver, but its takes three times as long and they charge three times the price Horrible it is as much the greed of RM as the distance to location. My 'lefty' view is that it doesnt matter just deliver it. You win some and you lose some. They make huge profit on local deliveries around London and SE. |
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highlander
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Royal Mail are fine, but wex won't use them. It's couriers that charge extra. But not all. I can actually get stuff quicker from Europe and the US than from inside the UK. It's funny though, after I made my comment about another one bites the dust, they're following me on Twitter..... Big brother is watching |
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highlander
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Now, there's interesting... Last time I wanted something from WEX I didn't order it because of the delivery issues, and I went elsewhere. Yesterday I spotted a very highly graded used 50mm on the WEX site that was 1/3rd cheaper than I had seen it elsewhere, and cheaper than the average on eBay. So, I thought, damn it, I'll order it and it will turn up when it turns up. I wasn't charged any extra for delivery, and its coming in 48hr Parcelfarce. Which now appears to be their standard delivery option. So, either enough Scots complained (which wouldn't surprise me), or moving to Calumet has also changed their delivery processes. |
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Robert
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Even more interesting... For me! I just checked out the calumet website, immediately re-directed to WEX site I then checked out the FAQ's it seems they are planning to keep all the Calumet stores as they were and they are having open days at each store... Perhaps they are identifying all the good bits and dumping the rest? Unusual, it's often the other way round with mergers and take overs. |
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Eric
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highlander wrote:Now, there's interesting... Maybe the presence of Calumet in Edinburgh and Glasgow has given WEX a staging post.? |
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highlander
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Wait until couriers are forced into electric vans - then we will see a lot of staging posts.... |
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Robert
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Naa, they will get Ryanair to parachute the parcels in as they are passing in their empty, pilotless planes... Methinks I must change that avatar. |
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highlander
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Robert wrote:Naa, they will get Ryanair to parachute the parcels in as they are passing in their empty, pilotless planes... Yellow waterproof? |
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Robert
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Bit bright? Taken with the D1 in Cornwall. Easter 2008, trying to keep a low profile!  |
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highlander
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Robert
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Perhaps something quieter. I went into an outdoor clothing shop a while back, I had to ask if they had any camouflage jackets, because I couldn't see any. |
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jk
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Maybe they had the new stealth invisible coating! |
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TomOC
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>>Calumet becomes WEX<<< We should be so lucky...last year in USA, Calumet became ... a locked building. A year later Samy's moved into their San Francisco space - a nice company, but I liked Calumet a lot... |
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Robert
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Thanks for bringing the thread back on topic Tom! This is just the nature of business, it's been going on since time began? The big difference now is the internet, apps and aggressive promotion from certain quarters. Bricks and mortar shops are under huge pressure, especially if they refuse or seem unable to adopt the internet. No matter their pedigree, the buying masses will go where the best deals seem to be, frequently to box shifters and high volume sellers who give not a care about the products they sell, they are simply there to satisfy their shareholders dividend expectations. The lack of personal interaction, which is the norm with internet transactions, the lack of care and interest on the part of the bulk sellers will eventually eliminate the traditional, caring competition. The mass buying public don't care so long as they save a few pence or cents, but for people like ourselves, who appreciate any shared interest and personal contact one gets when you are dealing with a person directly rather than via the keyboard. Small local camera shops are almost non existent now, the larger ones are dwindling. Eventually it seems we will only have Amazon and fleBay, The latter is becoming a nightmare experience for buyers and small sellers due to their big brother approach and their restrictive policies. In the early days I made good friends with some the sellers one or two of which I am still in contact with, now it's almost impossible to speak with the sellers, generally they are actually big businesses which care not a fig for the buyers. It seems fleBay don't want small individual sellers who take an interest in what they are selling, they want maximised profits. The internet isn't going to go away so the trend will continue, who know where? Perhaps some bright spark will think of some way of stopping this downward spiral to an undesirable low base and find some way to reintroduce the personal touch. |
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highlander
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eBays new policy came out yesterday. If you advertise an item for sale on their site, and then sell it elsewhere, they will still require you to pay them the same fees as if they had auctioned it. It doesn't make it totally clear if this includes items that do not sell on their site during the normal process, or just ones you pull out mid process. |
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Eric
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highlander wrote:eBays new policy came out yesterday. If you advertise an item for sale on their site, and then sell it elsewhere, they will still require you to pay them the same fees as if they had auctioned it. I wonder how they will establish when an item is withdrawn from sale to be sold elsewhere? What happens if an item for sale gets damaged or the seller changes their mind and just withdraws it? |
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Robert
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Now, their preferred sellers seem to be commercial organisations, who are unlikely to decide to withdraw an item. They don't need to differentiate, they will probably just insist the fee is paid. After all they have had the expense of handing the proposed sale and listing it... They need to cover their bases. And discourage the rif-raf? fleaBay don't want small, private sellers it seems. It seems they want to drive another major internet player out of business. Sadly they have acquired Gumtree too so that's probably where they hope the rif-raf will sell their unwanted gadgets and trinkets. |
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Eric
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Robert wrote:Now, their preferred sellers seem to be commercial organisations, who are unlikely to decide to withdraw an item. I better empty my loft and every cupboard of stuff I've considered selling and get it done, pdq.....cos I fear you may be correct!!! It's strange though, that if we the riff raff are now the minority, they are spending time, effort and money policing minority behaviour. If they are getting their major return from commercial sellers, why pursue the spare change? |
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Robert
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Eric wrote:It's strange though, that if we the riff raff are now the minority, they are spending time, effort and money policing minority behaviour. If they are getting their major return from commercial sellers, why pursue the spare change? To get rid of us. Small price to pay, it would be hard to frame rules to exclude rid-raf and as such there might be a bit of a backlash but the way they are creeping discouragement of small sellers. My friend has just had just such an experience selling a lens, it was a good AF lens without a focus motor. It was clear in the listing it was for a body with a focus motor but because the buyer didn't understand the difference, he demanded a 'not as described' refund and eBay upheld the claim so they have clawed back the payment and instructed the buyer to return it at my friends expense. Where the lens ever turns up remains be seen. Currently eBay is right off his Christmas list. |
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Eric
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Robert wrote:Eric wrote: Sorry Robert...something wrong with that example. I just had an identical situation while selling a camera for a friend. Without antagonising the buyer ( as it was my account being used!) I reasoned with him over possible solutions without saying "it's all listed in the auction thicko" but offered a full refund. He accepted the refund offer, initiated a "not as described" refund which I auto accepted. EBay and PayPal credited all my fees, I gave him a full refund.....but HE paid for the return postage. It was stipulated in the auction listing....he didn't query it and eBay never got involved. So there must have been some elevated dialogue for eBay to stamp down on your friends transaction?? I should add that I am not a lover of eBay/PayPal per-say, not the least for the 14% you lose in fees! But Ive found their 'ruling' very fair in the past. When a disgruntled buyer sent me offensive messages and gave me totally unjustified feedback, at my request, ebay reviewed the case and message exchanges and as a result, cancelled his negative feedback and restricted his account services. |
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Robert
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Well the details may have become a bit scrambled but I was on the receiving end of a long rant about dumbassed buyers and the stupidity of eBay. My friend has quite a high feedback rating, he is very experienced dealing with these idiots but this time he just got exasperated and hit my button on his phone! He wants me to create a selling website for him??? He is so exasperated with eBay. Thats well out of my comfort zone... |
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highlander
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I have found issues with eBay siding more with the buyer than the seller without really looking into the situation properly. I had one buyer reject and item as being too used, when it was described as used with photos showing the possible issue (a coffee stain on the cover of a used camera manual from a Bronica 645 camera). The item was as described but I offered a refund if he returned it. He tore the manual in two, making it unsaleable, then returned it with ME paying the postage as part of the eBay insisted return. I reported this to eBay, the buyer said it must have happened in the post. He got his refund and I lost out on two sets of post, packing costs, and the item itself. Back on track to the original post. I ordered my used item from Wex on Thursday. It has not yet arrived. It has sat in Parcelforce's depot since Friday morning. Free delivery would have got here at the same time via DPD as expedited postage (which I paid £4.99 for) is going to. |
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