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D500 focus

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Posted by Iain: Wed Nov 11th, 2020 09:37

1^st Post

I have a focus problem that has developed on my D500 in the last three weeks, inconsistent focus.
I put up a test chart mounted the camera on a tripod, mirror lockup, focused took a shot, defocused, took another shot.
Out of 10 shots three sharp, three softish four oof.
I cleaned the AF sensor but no difference.
Any idea before it's off to Nikon?
My lens works fine on another body.

Posted by jk: Wed Nov 11th, 2020 12:21

2^nd Post

Have you tested the lens on another Nikon body?
I think that it could be a lens problem or a camera problem. Difficult to know without the same item test in a different combo of lens/camera.

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Posted by Iain: Wed Nov 11th, 2020 13:14

3^rd Post

Yes and it is pin sharp on my friends D850

Posted by jk: Wed Nov 11th, 2020 14:40

4^th Post

Sounds like you need to get the camera checked out.

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Posted by Eric: Wed Nov 11th, 2020 15:45

5^th Post

Iain wrote:
I have a focus problem that has developed on my D500 in the last three weeks, inconsistent focus.
I put up a test chart mounted the camera on a tripod, mirror lockup, focused took a shot, defocused, took another shot.
Out of 10 shots three sharp, three softish four oof.
I cleaned the AF sensor but no difference.
Any idea before it's off to Nikon?
My lens works fine on another body. Have you cleaned the connectors contacts/pins on camera body and lens?

Is it the same problem in different focus modes? I assume it hasn't slipped into AF-A?

____________________
Eric

Posted by Iain: Wed Nov 11th, 2020 16:38

6^th Post

Eric wrote:
Have you cleaned the connectors contacts/pins on camera body and lens?

Is it the same problem in different focus modes? I assume it hasn't slipped into AF-A? I've done all that Eric. I think it's a trip to the doctors for the camera. At least it's still under warranty.

Posted by Iain: Tue Dec 8th, 2020 07:00

7^th Post

Never found what caused the focus problem, I did another reset on it and all seems fine now.
Don't you just love electronics. o.O

Posted by Eric: Tue Dec 8th, 2020 09:33

8^th Post

Iain wrote: '
Never found what caused the focus problem, I did another reset on it and all seems fine now.
Don't you just love electronics. o.O

No! Ive found quite frequently it's the sequence in which you do things that's important. So maybe redoing the reset after everything you tried fixed it? I wondered if reinstalling the firmware might have been an option....but hopefully doesn't matter now.

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Eric

Posted by jk: Tue Dec 8th, 2020 11:27

9^th Post

Iain wrote:
Never found what caused the focus problem, I did another reset on it and all seems fine now.
Don't you just love electronics. o.O

Glad it is working properly again.
Gremlins!

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Posted by Iain: Wed Dec 9th, 2020 08:07

10^th Post

Eric wrote:
No! Ive found quite frequently it's the sequence in which you do things that's important. So maybe redoing the reset after everything you tried fixed it? I wondered if reinstalling the firmware might have been an option....but hopefully doesn't matter now. I have installed firmware 1.30 now as well so we will see how it goes.

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