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crash and lost passwordsystem crashed and lost password

Author	Post

Posted by KenRay: Wed Jun 12th, 2013 14:01

1^st Post

My laptop crashed and while I lost my password the system filled it in automatically so I'm on but cannot find my password anywhere written down. Have searched the system (as usual I THINK I have) and cannot find how to retrieve a lost password anywhere. Can someone please help me?

____________________
Kenneth Ray

Posted by jk: Wed Jun 12th, 2013 14:18

2^nd Post

The password is encoded. I can reset it for you then you can change it but it is just as easy for you to go and reset it yourself.
See here.
http://www.nikondslr.uk/my_account.php

In the Menu on the left side listed as 'My Account'

____________________
Still learning after all these years!
https://nikondslr.uk/gallery_view.php?user=2&folderid=none

Posted by KenRay: Wed Jun 12th, 2013 15:25

3^rd Post

After I get there it wants my old password. If I knew that I wouldn't have to go there. Give me credit I'm at least THAT smart.

____________________
Kenneth Ray

Posted by Robert: Wed Jun 12th, 2013 15:39

4^th Post

Hi Ken sorry to hear of the crash, If you have access to the eMail in-box which you originally registered with, click in the area marked red in my screenshot and enter that eMail address in the box which follows. You shouldn't need to enter a password to do that.

Attachment: Screen Shot 2013-06-12 at 20.34.38.jpg (Downloaded 32 times)

____________________
Robert.

Posted by Robert: Wed Jun 12th, 2013 15:41

5^th Post

This is the box you should enter your eMail address in and you should receive a temporary password so you can re-set it yourself.

Attachment: Screen Shot 2013-06-12 at 20.33.16.jpg (Downloaded 32 times)

____________________
Robert.

Posted by jk: Wed Jun 12th, 2013 16:40

6^th Post

Ken,
Please send me a PM with a temporary password so that I can reset it to for you.

If you get locked out then it will have been reset to that password you have sent me.
When you next log in then you can go to your account and change it to whatever you wish.

____________________
Still learning after all these years!
https://nikondslr.uk/gallery_view.php?user=2&folderid=none

Posted by Robert: Wed Jun 19th, 2013 06:40

7^th Post

Any feedback on this Ray?

____________________
Robert.

Posted by jk: Wed Jun 19th, 2013 11:47

8^th Post

Ken is back in OK.
AFAIK I saw him in the forum yesterday.

____________________
Still learning after all these years!
https://nikondslr.uk/gallery_view.php?user=2&folderid=none

Posted by Robert: Wed Jun 19th, 2013 16:38

9^th Post

Whoops! Sorry Ken, a senior moment!

____________________
Robert.

Posted by KenRay: Wed Jun 19th, 2013 20:17

10^th Post

My apology is necessary. I should have given a thank you where and when it was due. I am up and running presently with no problems.

____________________
Kenneth Ray

Posted by Robert: Thu Jun 20th, 2013 08:07

11^th Post

That's good news Ken, I was just concerned not having heard from you. :-)

____________________
Robert.

Posted by jk: Thu Jun 20th, 2013 10:21

12^th Post

Well done Ken. I am glad we managed to get it sorted out.

____________________
Still learning after all these years!
https://nikondslr.uk/gallery_view.php?user=2&folderid=none

Posted by jk: Thu Jun 20th, 2013 10:21

13^th Post

Well done Ken. I am glad we managed to get it sorted out.

____________________
Still learning after all these years!
https://nikondslr.uk/gallery_view.php?user=2&folderid=none

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