Squarerigger
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Kathy Baker wrote:
Maybe you could copy that message and forward it to their board of directors. Saying this is how we see you. :thumbsup:
Squarerigger wrote: Dear Nikon:
I have lost the lens cap to my Nikon lens. I looked on your web site at the "service" tab and could no longer find the item for sale. Please advise.
Squarerigger - long time Nikon fan
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Dear Squarerigger:
We really don't care how long or loyal you have been. Just get over it.
In order to receive a new lens cap, you must send all Nikon Camera bodies and all Nikon lenses you own to Nikon USA so we can make sure the cap fits and make any and all adjustments to your equipment. The lens cap costs $10 and estimated adjustments will cost $750. The turn around time should be no less than 6 months.
We do value your business
Signed Nikon USA
PS the lens cap is on backorder due to the earthquake in Japan.
These are both made up letters just to show how silly Nikon has gotten. Have to put this disclaimer on since JK thought these were real.
Kathy, Thom Hogan had a petition circulating on his web site to go to Nikon USA regarding this issue. On Thom Hogans web site yesterday there is a letter similar to mine about a person missing a locking knob on his lens collar. He called Nikon and they would not sell it to him. That's how I got the idea for the fake correspondence.
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Gary
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