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Posted: Sat Dec 29th, 2018 16:06 |
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Eric
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novicius wrote:
I would have thought you have a strong claim through eBay to get a refund on the basis it's 'not as describedâ€. I would certainly pursue that first. ACS have done a number of repairs for me. One that stands out was while photographing a sports complex I had to dash down to the swimming pool (there was momentarily no one in the pool so the water was still!) from 2 floors up. Running round corridor with concrete painted walls I had lodged my D3 + 24-70 into the holster without fastening it in. On one tight turn in the stairwell the whole assembly flew out and hit the wall. The lens mount stayed fixed to the D3 but the rest of the lens flew out in 8 pieces. I finished the assignment with my spare camera and lens, dropped the camera with the lens bits into ACS on the way home. The whole assembly was reassembled, calobrated and ready next day! I actually felt the lens was sharper after that....so maybe they calibrated it better. On another occasion I bought a 500mm Sigma from eBay. When I received it the whole mount assembly was loose. I contacted the buyer who actually confessed he had an estimate for servicing and they told him it was a bit loose. He agreed to refund the cost of the service quote....about £200. I took the lens to ACS on a Friday afternoon just before closing. David (the owner) took the lens apart while we talked (undoing solder joint and redoing it after securing the inners.) I said 'what about a service'. He said “doesn't really need one...I cleaned the bits that were looseâ€. Asked him how much for the 20min repair....â€give me £10' said. If you decide to get a repair done by them and you need any help, I would be happy to do so....but can't raise your hopes of a £10 repair Last edited on Sat Dec 29th, 2018 16:08 by Eric ____________________ Eric |
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